Client & Digital Project Lead
The Client & Digital Project Lead bridges client management with the execution of digital marketing initiatives. As the primary point of contact for clients, you’ll lead day-to-day communication, oversee integrated brand and marketing projects, and ensure successful delivery of work that drives real results. Internally, you’ll coordinate across creative, strategy, and technical teams to manage timelines, budgets, and tools like HubSpot, Asana, and AI platforms.
This role is ideal for someone with 3–5 years of experience in a marketing agency or creative environment, who understands how to translate business objectives into digital campaigns, branded experiences, and efficient workflows. You should be strategic, organized, and energized by the chance to help clients grow while making Fellow’s processes smarter. Our team-centric approach is integral to everything we do, so we work collaboratively from our Minneapolis office.
Responsibilities
While your specific job duties may vary, the role of Client & Digital Project Lead includes the following responsibilities:
- Manage and grow client relationships with professionalism, clarity, and creativity.
- Serve as the day-to-day lead across assigned accounts and projects.
- Oversee and organize project timelines, resources, calendars, and budgets using tools like Asana and HubSpot.
- Coordinate and contribute to the execution of brand, campaign, and digital marketing deliverables.
- Write creative briefs, client-facing documents, and marketing materials that inform and inspire.
- Lead recurring status meetings, manage approvals, and track tasks through completion.
- Drive digital strategy implementation, including content planning, email marketing, lead nurturing, and social execution.
- Collaborate with internal teams to deliver thoughtful solutions that solve real business challenges.
- Use HubSpot (or similar CRM/automation platforms) to guide campaign deployment, segmentation, reporting, and client journey design.
- Leverage AI platforms and productivity tools to increase quality, speed, and consistency in project delivery.
- Help scope and estimate project work, including resourcing, timelines, and deliverables.
- Support the development of new business proposals and pitch participation as needed.
- Champion continuous improvement in Fellow’s processes, documentation, and workflows.
Requirements
- Bachelor’s Degree in Marketing, Communications, Business, Digital Media, or equivalent experience
- 4+ years of experience in a marketing, digital, or creative project management role
- Experience managing multi-channel marketing projects across branding, content, digital, and campaign work
- Proficiency with project management tools (Asana, or similar)
- Working knowledge of HubSpot (or comparable CRM/marketing automation tools)
- Exposure to or interest in using AI platforms for task management, writing, content ideation, etc.
- Exceptional communication skills—written, verbal, and interpersonal
- Proven ability to manage multiple projects with competing priorities and tight deadlines
- Self-starter with a collaborative spirit and commitment to continuous learning
- Client-facing experience with a strong ability to articulate, listen, distill feedback, and offer proactive solutions
- Bonus: Experience in digital or creative agencies, digital production, or content-focused roles