Effective Date: August 16, 2022
What Information is Collected?
Information Collected Directly from You
We may collect personal information about you in connection with your use of the Website. For example, this information may be voluntarily provided when fill out a “Contact Us” form or post comments.
The information we may collect includes, but may not be limited to:
Email address, phone number, mailing address, and other contact information; and
Other information related to your requests or inquiries.
Information Collected Automatically
Some of the personal information we collect from you may happen automatically. We use tracking technologies such as cookies, log files, and pixel tags to automatically collect information when users visit our Website. Information we collect includes but may not be limited to:
IP address to measure our website traffic and to help provide a more personalized experience;
Information regarding your browser and other technical specifications required to use our Website;
Computer data or files, often called “cookies,” which may be sent by your web browser and stored on an individual computer to allow our server to “recognize” you through the navigation of the site; and
Computer data files, often called “web beacons” that are collected from emails or links on third-party sites that allow our server to evaluate the popularity of those links or the information contained in emails or on third-party sites.
For more information, see the “Cookies and Similar Technologies” section below.
Collecting Information from Children Under the Age of 13
Our Website is not designed for children, and we do not knowingly collect information from any person under the age of 13.
How Is the Information We Collect Used?
We collect information about you in order to provide you with services and products, and also to collect information that is necessary for the Website to work properly. We use personal information for a variety of purposes related to our business, including but not limited to:
Providing services and support
Performing the essential functions of the Website including responding to inquiries, fulfilling orders and requests, providing support and troubleshooting, and communicating with users about their use of the Website or regarding a user initiated inquiry on the Website.
Communicating with users about services
Sending or initiating direct marketing programs, such as newsletters or information about new products or services we are offering; using content from social media platforms where users discuss our products or services or use a hashtag related to our services.
Personalizing user experiences on our Website
Tailoring content on the Website based on user location, preferences, and other personalization factors.
Analytics and Website improvement
Tracking information about your use of the Website to allow us to provide better service; using certain online preferences in the aggregate across all users to evaluate the Website and develop additional services to offer.
Compliance with legal obligations
Sharing information to comply with the law or a legal proceeding, such as in response to a subpoena or court order.
Disclosure of Information
We will not share your information with third parties to directly market their products or services to you. We may provide user information to third-party service providers or vendors for purposes including but not limited to:
Initiating direct marketing programs on our behalf;
Maintenance or development of our Website;
Development of online products, services, or customer service; and
Other contracted promotional opportunities provided to our users.
We may also share this information with any subsidiaries, licensees, suppliers, distributors, affiliates, assigns, successors, or other related entities and their respective owners. We may also share your personal information in connection with law enforcement requests or in response to investigations, subpoenas, court orders, or other legal processes to establish or exercise our legal rights or defend against legal claims, or as otherwise required by law.
We may also disclose your information to a third party as part of reorganization or a sale of the assets of Fellow Inc., or its subsidiaries or divisions. Any third party to which Fellow Inc. transfers or sells the Website or related assets will have the right to continue to use the personal and other information that you provide to us.
Cookies and Similar Technologies
Cookies are small data files that help us keep track of your usage of the Website. Many of the cookies we use enable the Website to function as you would expect it to. Cookies enable the Website to remember things like your login information so you do not have to re-enter it, items in your shopping cart when you navigate away from the page, user preferences, and other personalized settings. Cookies also enable us to track and analyze user behavior in order to improve our Website. Most web browsers automatically accept cookies but you can choose to accept or decline certain types of cookies if you prefer. However, declining cookies may impact the functionality of the Website and in some cases you may not be able to access the functions of the Website. We use the following categories of cookies on the Website:
Session cookies are stored on the user’s hard drive temporarily and are deleted when the user ends the browsing session. Session cookies are useful for things like keeping items in a shopping cart while the user continues to browse.
Persistent cookies stay on the user’s hard drive until they expire, even after the browser is closed. Persistent cookies are useful for remembering things like login information, so users do not have to enter their password every time they visit the Website.
Third party cookies are not installed directly by our Website, but by third parties such as advertisers. Third party cookies are used to track advertising preferences from site to site, and to gather data about users’ browsing habits in order to improve the user experience.
Clear GIFs (also called pixel tags or web beacons) are small files embedded in websites that tell us what content a user accesses and how users navigate the Website. Clear GIFs enable us to track and analyze user behavior on the Website in order to make it more intuitive and user friendly.
Third Party Websites and Links
We may also use third-party vendors, such as Google Analytics, to advertise to our users online. These third-party vendors may display Fellow Inc. service advertisements on other websites based on your internet usage. More specifically, these vendors use first-party cookies (such as the Google Analytic cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to another site affiliated with Fellow Inc. services. You can opt-out of Google Analytics for Display Advertising by using Google’s Ads Settings.
How is User Information Protected?
We maintain administrative, physical, and technical safeguards for all user information collected in our Website.
While we work hard to use and disclose our users’ personal information only for the purposes identified above, you can choose not to provide personal information or limit the personal information obtained by us as follows:
You may have your contact information removed from our marketing lists to inform users of new or relevant products or services and special offers by clicking on the unsubscribe link in any communication received from us, or by emailing us at email@example.com.
You may limit the collection of “cookies” through your browser settings. However, this may disable our ability to provide you with the most relevant products and services or information regarding the Website; and
You may limit the ability of Google Analytics to track your online activity, as outlined in the “Behavioral Advertising” section.
Your California Privacy Rights
If you are a California resident, you have certain rights under California Consumer Privacy Act and other data protection laws, including:
The right to know the sources of your personal information we have collected in the last twelve months, what we use that information for, whether it is being disclosed or sold, and to whom it is being disclosed or sold.
The right to “opt-out” of Fellow Inc.’s sale of your personal information to any third parties.
The right, with some exceptions, to have your personal information deleted from Fellow Inc.’s possession or control.
The right to receive equal service and pricing from Fellow Inc. even if you exercise any of your privacy rights.
You may submit requests for access or erasure of your personal information by emailing firstname.lastname@example.org.
If you submit a request for access or erasure of personal information, you will be required to verify your identity by answering certain questions. We will not disclose or delete any information until your identity is verified.
If you are making a request for erasure, we will ask you to confirm again that you want us to delete your personal information before processing your deletion request.
If you are making a request for access, we may not be able to provide specific pieces of personal information if the disclosure creates a substantial, articulable, and unreasonable risk to the security of your personal information, our network, or the Website.
You may designate an authorized agent to submit a request on your behalf by providing that agent with your written permission. If an agent makes a request on your behalf, we may still ask that you verify your identity directly with us before we can honor the request.
Agents making requests on behalf of California residents must verify the request by submitting written authorization from the individual. We will not honor any requests from agents until authorization is verified.
Our response to a request is at no cost to you. We endeavour to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.
Under the California “Shine the Light” law, California residents may request information about our disclosures of certain categories of personal data to third parties (i.e., our affiliates) for such third parties’ direct marketing purpose, by emailing email@example.com or writing to: Fellow Inc. at 718 W 34th St, Minneapolis, MN 55408.
If you are under 18 years old, a California resident, and a registered user of any site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to firstname.lastname@example.org. Your request does not ensure complete or comprehensive removal of what you have posted and the law may not require or allow removal even if requested.
Do Not Track Signals
The Website does not respond to Do Not Track signals.